‎Support Assistant | DELL Technologies

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Winks25

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1 year ago

Solved!

Winks25

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March 10th, 2021 09:00

Support Assistant

I tried running Support Assistant today and I keep getting this error message.

"Class not registered"

I have no idea what this is.

G
garioch7
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Posted March 12th, 2021 07:00
@Winks25

I would suggest that you uninstall SupportAssist, reboot, and reinstall. It sounds like a corrupt installation to me.

I hope this helps. Have a great day.

Regards,
-Phil
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Winks25
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Posted March 16th, 2021 04:00
Thank you, that worked.
J
jbilinski
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Posted March 12th, 2021 07:00
I would agree with Phil, if still having an issue or SupportAssist doesn't show in the control panel try using the MS uninstall tool

Download the MSFix tool from here https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed.

Run the tool, click Next and then select Uninstall.

The app will scan and show a list of apps, scroll down and select Dell SupportAssist and click on next.
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John915
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Posted August 17th, 2025 22:53
I have a new Dell Laptop 5440 and while setting up the software Dell Support Assistant became corrupted, and I can't reinstall it. I have uninstalled all the supporting files suggested. It goes through the process and when done it not there.