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Greetings,
I have been managing my VMAX for over a year - we recently added a target VMAX for our Disaster Recovery site.
I added gatekeepers from the new VMAX to my VM guest running SMC.
All was fine for my initial work until I paired up my first RDF devices. Now the target VMAX does not show in the SMC console - even though the SMC host can still see both arrays.
Is this a *feature* of SMC?
Any help is appreciated!
Julianne
Allen Ward
6 Operator
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2124 Posts
749
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Posted June 2nd, 2011 09:00
I'm wondering if it might be some kind of permissions issue in SMC. Are you logging in with an account that was set up for you or are you using the default SMC user login? Have you confirmed that the account you are using is granted permissions to manage the array?
Or maybe we should start with "Are you the only admin with access or are there other storage admins as well? If there are more, do they have the same issue?
ConorLawlor
2 Intern
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233 Posts
749
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Posted June 2nd, 2011 08:00
Hi Julianne,
SMC support falls under the OS/API group. You may get a quicker response posting the question here https://community.emc.com/community/support/host_systems if not connect with a technical expert via Live Chat! on powerlink.
Regards
Conor