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Posted October 27th, 2005 01:00
I found out about opening with a paper clip. It will open. But to close it takes about 3 tries to get it closed. It will not re-open on it's on. When I put a cd in it does not want to respond.104
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Posted October 27th, 2005 04:00
Try hitting F2 (tap on it for around 5 times) upon booting up. You should arrive at a screen with something which would say Bios(usually a gray and white screen) on it. IF your drive opens there, there must be something wrong with your OS windows Xp. IF not, there may be a hardware failure already and you'd have to have the drive replaced. Have you tried updating the firmware for your drive? What system model do you have anyway?Message Edited by SteveJobbs on 10-27-2005 12:33 AM
104
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Posted October 27th, 2005 10:00
Hi Amy,
The BIOS check is not reliable, other facters can come into play. Lets try a few standard steps; open the case and re-seat the IDE cable going from the motherboard to the back of the drive; click on the CD/RW link in my post and scroll to Section 15, article 1; Section 20, article 3; Section 11, article 2; Consider cleaning the drive, many like the cleaning disc with the small brush, others the can of compressed air with short puffs. Scan your system for viruses and/or spyware. Finally run Dell`s test, same CD/RW link, Section 12, article 3.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link
osprey4
6 Operator
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34230 Posts
104
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Posted October 26th, 2005 23:00