Hi FOss,

If it would be me, I would start from checking permission for Service Account. It needs Send-AS and Recieve-AS permissions on exchange to do the job.

Secondly open the same users mailbox on EX server to see if shortcuts resolve, if they do resolve then problem is on the client machine only and you want to check Add-in installed.

Thanks,
Raj

Check this:


For Exchange 2003: the account should have Full Exchange Administrator rights at the Organization level with Receive As and Send As rights for all mailboxes.

For Exchange 2007: the account should have Full Access. See next commands :
- To get Full Access:
Add-mailboxpermission ¿mailbox-name¿ ¿user ¿EX-account¿ ¿accessrights fullaccess

- To get Send as and Receive as:
get-exchangeserver -identity 'EXCHANGESERVER'|add-adpermission -user EXAccount ¿accessrights extendedright ¿extendedrights Receive-As


get-exchangeserver -identity 'EXCHANGESERVER'|add-adpermission -user EXAccount ¿accessrights extendedright ¿extendedrights Send-As

Hi Raj,

You are correct, the permissions are gone. I added the service account to my own mailbox, and that worked.

But how do I add permission to the entire server (all stores)?
I'm not used to work with the Exchange Management shell, so I'm not sure of the command.

Best regards,
Martin

Thanks a lot, that did the trick.
Strangely I had to restart the EX server after applying permissions to the Exchange server.

Thanks,
Martin

Just An FYI, This fixed the issue that I was having after migrating mailboxes to Exchange 2007, Thanks