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Steven_E

updated

12 years ago

S

Steven_E

3 Posts

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1040

December 29th, 2014 16:00

Shortcut only attachment

I have a policy to shortcut only attachments, but I notice that messages which do not have attachments have the shortcut icon after shortcut activity has run.

Anyone know why this is? I cannot see why the icon would change, if the message content doesnt match what I have specified in the shortcutting policy.  I view the message in Outlook and I see the full content, so it seems obvious that nothing has been shortcutted.

Thanks,

Steve

  • RKatwal

    2 Intern

    •

    600 Posts

    808

    1

    Posted December 29th, 2014 16:00

    Hi Steven,

    Emails that got shortcutted, are those having inline images? If yes please contact EMC support and refer them to SDR 54988.

    Thanks,

    Rajan