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gokhan.goven
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July 3rd, 2025 09:08
IDRAC lost License
Hello, the motherboard was replaced due to a fault in the server. However, I had an IDRAC Enterprise License on my faulty server. How can I transfer that license to my new machine?
Thank you?
DELL-Charles R
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Posted July 3rd, 2025 13:18
Hello,
When you replace a motherboard with a new one it should not have service tag.
You should be prompted to set the service tag on first power up.
Make sure it matches exactly to your service tag because it cannot be changes.
Once the service tag on the system board matches your service tag then you import your license in the DRAC on the License link.
If you don't have a saved copy of the license you can find it in your Digital Locker:
How to obtain iDRAC licenses from Dell Digital Locker
https://www.dell.com/support/kbdoc/en-us/000130349/how-to-obtain-idrac-enterprise-licenses-from-dell-digital-locker-ddl
DELL-Charles R
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Dell Technologies | Enterprise Support Services
#IWork4Dell
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