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Dell R410 stuck on Initializing Firmware Interfaces
I have dell EMC ME5012 storage with 12 Hard disk (Dell Emc 16TB each).
I coonect it with sas hd mini cable (12GB) and i use hb830 raid card.
its connected directly to the server with sas cable, when i create raid5 and boot system its working normaly but
when i turn off the storage like 5 to 6 minute then turn on the unit, server not booting.its stuch on Initializing Firmware Interfaces but not boot.
i try to change other sever R910 but its just the same. stuck 0n Initializing UEFI. NOT BOOTING.
please if anyone have any solution.
thankyou
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Posted December 1st, 2024 14:18
this is the other server R910 same error
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Posted December 1st, 2024 14:21
hard disk model dell emc exos x18
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Posted December 1st, 2024 23:27
Hello thanks for choosing Dell and welcome to our community.
I have dell EMC ME5012 storage with 12 Hard disk (Dell Emc 16TB each). -> So I see that you have a server connected to a storage.
Can you answer a couple of questions for us to help you further:
- disconnect from ME5012, can you still boot just fine?
- Disconnect from H830, can you still boot just fine?
I assume you have that disk in the picture plugged in. Did the issue started AFTER you added the disk? Or did this happen before as well?
Respectfully,
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
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Posted December 2nd, 2024 08:20
Can you answer a couple of questions for us to help you further:
- disconnect from ME5012, can you still boot just fine?
- Disconnect from H830, can you still boot just fine?
I assume you have that disk in the picture plugged in. Did the issue started AFTER you added the disk? Or did this happen before as well?
Respectfully,
1-Yes if i disconnect ME5012 from server its booting direct.
2-Yes even i discconnect sas cable from h830 also booting ok
the picture that i upload for the hard disk its just for knowldge about the hard disk.
the problem after turn off the ME5012 for 5 to 6 minutes. when the light of cache in back side of the unit tunf off after restore the power to the me5012 server not booting.
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Posted December 2nd, 2024 08:46
Hello,
please can you check BIOS version and Lifecycle controller?
Did you try with other disk type?
DELL- Marco B
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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Posted December 2nd, 2024 09:27
Just to clarify... you have a ME5012, which is a "full blown" RAID SAN/ARRAY direct connect to a another old RAID HBA(H830) which is within an realy old 11Gen Server?
From the past:
R410 -> 6G SAS HBA (NON RAID) -> MD3200(RAID SAN)
R410 -> H800/H810 (RAID) -> MD1200(JBOD)
Did you try to use BIOS Mode instead of UEFI(a Switch will break most already installed OS(you can switch back of course) for testing?
Regards,
Joerg
Farooq143
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Posted December 1st, 2024 14:14
this is video.
its just stuck on this screen.