When do you get these error codes?  When you try to send or receive with Outlook 2003?  If that is the case either the account does not have the correct information or your firewall is not allowing Outlook 2003 access to the web.

i have confirmed that everything except the firewall is correct with my ISP.  how do i adjust the firewall to allow messages to send/receive?

Depends on the particular firewall.  To see if it is the firewall, temporarily disable the firewall and see if you can send/receive with Outlook 2003.  If you can then you know for sure it's the firewall.

ok, it is trend micro pc cillan.  i have turned off email scan on both pop and smtp, still, outlook is not working.  anything else?

But, did you temporarily disable the firewall as suggested?  Trend Micro is virus software, not a firewall.

yes,  i am not using windows firewall, and trend micro does have a firewall that i turned off.  still no outlook.  i also tried to create an exception list for the firewall.  i have read something about settings being different for outlook express vs. outlook, but dont know the details.  my isp said it was a dell proprietary programming issue.  any thoughts?

There is nothing "proprietary" in the Dell - that is "cop out" by your ISP. 

 

But, doublecheck everything in the account setup.  A space where there shouldn't be, a capital letter where it shouldn't be, a number zero instead of the letter O or vice versa, etc can cause it not to work.

 

 

 

 

fireberd, thank you for your help.  i have tried everything and cannot get this to work.  frustrated....

Check out this link and see if offers anything.

 

http://www.mailenable.com/kb/content/view.asp?ID=ME020134