UNSOLVED
Printer Support
I have noticed a lot of questions on this board. Yet I do not see a lot of answers. I know it is a people helping people board. I would expect to see more answers to problems from DELL monitor. Iknow years ago it was this way. perhaps I am spoiled by a board I go to all the time known as PCQandA
Does DELL ever give out any answers on this board? if not why not. I have seen DELL support go from very good to poor over the years. Out sourcing to different areas of the world did not help in my humbel opinion. This applies to any company that outsourced their help.
DJC
29 Posts
114
0
Posted October 13th, 2005 12:00
I just cancelled my order for a 3100cn printer.
I ordered on 4 October they put off ship date until today the 13th of October. Now today the 13th they put off shipping date until the 20th of October.
I cannot accept nor will I accept this as good service.
I will pay a few bucks more but my printer most likely will be from a competitor.
I will check the Dell store here in Minneapolis out to see if they have what I need in stock if not, I will buy elsewhere.
Dell service has gone from Outstanding 5 or 6 years ago to very poor in my opinion.
Message Edited by DJC on 10-13-2005 08:44 AM