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chipperson

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20 years ago

C

chipperson

11 Posts

0

7306

November 20th, 2006 13:00

Odd Error Messag

When I run my Photo 964, I get a message "Time Executable has encoundered a problem and needs to close...." It points to a problem with dlcjuldr.dll. Has anyone exprienced this? Is it the printer software or Windows?
  • X

    xytrielle

    185 Posts

    373

    0

    Posted November 20th, 2006 16:00

    Did you uninstalled and reinstalled your printer driver?

  • C

    chipperson

    11 Posts

    373

    0

    Posted November 20th, 2006 17:00

    There's no error message on the printer's LCD.
  • A

    anonymity

    16 Posts

    373

    0

    Posted November 20th, 2006 17:00

    do you see any error message on the printer's lcd?
  • C

    chipperson

    11 Posts

    373

    0

    Posted November 20th, 2006 17:00

    More or less on a regular basis!
  • A

    anonymity

    16 Posts

    373

    0

    Posted November 20th, 2006 19:00

    try installing your printer to another computer and see if it works. if it does, then the problem is with your windows.
  • J

    jpauldc14

    7 Posts

    373

    0

    Posted November 22nd, 2006 12:00

    a ".dll" error usually deals with the driver of the printer. try to uninstall and reinstall the printer driver. if you still have the cds. go to the driver downloads of this site to download the latest printer driver of your printer if your driver cds are no longer with you. make sure to uninstall the a960 printer driver at the add/remove programs on your control panel. if it still doesnt work it has to do with your operating system.

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