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staranchor

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20 years ago

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staranchor

1 Message

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1739

August 16th, 2006 19:00

fax help

I am having difficulty sending a fax on my Photo 924.  I've got everything set to go and it tells me "No dial tone.  The phone line is in use or not connected."  I am using Verizon DSL and have a Verizon phone account and am using my regular phone number as my fax number.  I also have DirectTV hooked up at my home, although not in the room where the modem is hooked up.
  • BettaMan

    46 Posts

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    0

    Posted August 17th, 2006 17:00

    You say you have DSL service, you may want to double check that you have the fax line plugged in through a DSL filter. Any analog device whether it's a phone, answering machine, standard modem, fax machine needs to be plugged in through a filter when used on a DSL line.