No replys for a week?  The printer appears to print (paper moves, sounds like its' printing but page is blank).  Somebody help me out here.

Disconnect all cables to printer. Hold it upside down and shake it real hard for 30 seconds. this will clear anything stuck inside the printer. Also try to vacuum out the inside of the printer. Sometimes people find little objects inside they didn't know were there.

 

Please make sure that Microsoft doesn't update the drivers for anything. It's ok for Microsoft to update Windows, but drivers should be updated only if the manufacturer suggests it.

Nothing stuck in there.  Considering it's a scanner and fax as well as a printer I didn't want to shake it too hard.  I tried to align the printer and the alignment page comes out blank and the printer says there is an alignment problem.  Is there a way to physically align the printer since it's not doing it on it's own?

Go to printers and faxes.

 

Click on the printer and select printing preserences.

 

Click on matience, click on print alignment page.

Appreciate the reply but if it were that simple I'd wouldn't be on this forum.  I have tried aligning via the control panel (as you suggested) both automatic and manual as well as through the control panel on the printer but to no avail. 

 

It continues to go through the motions: moving, sounding, feeding paper, etc. like it's printing but will not put any ink on the paper.  I got so frustrated with the various trouble shooting mechanisms and other forums telling me to remove the tape from the catridge that I just ruined a B&W cartride trying to remove tape that clearly isn't there. I acutally peeled away the electronics (pretty smart huh).   The color cartridge is still intact but I was hoping for some insight beyond the useless trouble shooting guide that dell provides with the printer.

 

There are not other jobs in the cue, the printer is in ready mode, and set as the default. These choices along with removing tape from a cartridge are the only trouble shooting options I have been given. It's obviously not the 1st 3 since since the paper wouldn't move and it wouldn't appear to print if they were.  The last isn't the issue since I've gone to the trouble of ruining cartridges to ensure that there is no tape on there.  Any other ideas before I heave this printer out the window?