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jb3095

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19 years ago

J

jb3095

3 Posts

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5970

August 4th, 2007 20:00

all in one printer 946 - scanning problems

Recently bought a Dell Dimension C521, windows vista, with all-in-one printer 946. Printer/scanner is supposed to download a "scan to" list, but the message "downloading scan-to list" just keeps scrolling across screen of printer. According to manual this printer  has an "all-in-one" center which has a drop-down list where you can select the program you want to use. However, I cannot find this list on the computer, cannot bring it up by pressing start button on printer as the manual instructs. I even tried re-installing printer driver and utilites disk (which shows all-in-one center on list of contents) with no luck. This All-In-One center does not seem to exist!! Any suggestions?? Thx!!
  • 160

    0

    Posted August 6th, 2007 17:00

    Can you select Start - move to all programs - then select Dell AIO printer and then move mouse to dell all in one centre from their??
  • jb3095

    3 Posts

    160

    0

    Posted August 6th, 2007 21:00

    Thanks for the suggestion, but I tried that. The all-in-one center simply did not exist on my computer, even after re-installing the disk. Thought maybe I would try downloading the driver off the net, and that worked. So, the situation is resolved. Must be I have a defective disk???
  • Ouin34

    2 Posts

    160

    0

    Posted August 26th, 2007 22:00

    Where'd you get the download from?  can you post the link?
     
    Thanks