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metafizx

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19 years ago

M

metafizx

14 Posts

0

6061

June 10th, 2007 07:00

1815 network scan problem "no application"

Hi,
 
Just installed the 1815 printer on the network. Latest firmware 1.03.03.08 and drivers.
 
works fine except for some reason when I do a network scan, the user is there, but it
says "no application"
 
If I open the Network Scan utility, and hit "refresh" on the scanner, then when I go back to do the network scan, the application is there (which is a set as a folder on my PC) and it works fine.
 
but after I do a successful network scan, then if I go back to do another one, then the "no application" problem occurs. So I have to hit refresh in the scan utility again to get it to work.
 
I had the 1600n prior to this printer, and I never had this sort of problem.
 
Anyone have any idea why this would happen ?
 
thanks...
  • M

    metafizx

    14 Posts

    168

    0

    Posted June 23rd, 2007 19:00

    I assume this must be a bug in the new firmware of the 1815n, or the Network Scan Monitor app.
     
    Because I have another group using an older 1815n, and they have no issues with it, and use it the same way as the group experiencing the problem.
     
    As I mentioned in the first post, when the username is selected to scan to, it does not do the scan because it reports "no application".
     
    If I go over to the user's PC, and open the Network Scan Monitor, and refresh it, then it will find the "application" which is simply a folder on the computer to send the scan to. So there is a workaround, but it is a pain, and the older 1815n doesn't have this problem.
     
    Can Dell look into this problem ?

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