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Kettani123

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4 years ago

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November 28th, 2022 14:00

Precision M6500 Mobile Workstation: new primary disk not recognized

Hello,
I have a Dell Precision M6500 mobile station, with 2 SATA disks of 500 GB each, configured in RAID1, and running Windows 7 Ultimate Edition. I want to replace the 2 existing 500 GB disks (primary and secondary), with 2 sata disks of 2 Tb each. I proceed as follows:
1) I start by replacing the secondary 500Gb disk with one of the new 2Tb disks, then I reboot the system, and rebuild the system on the new secondary disk, using "Intel matrix Storage manager": This operation is carried out with success.
2) I remove the 500 GB primary disk, then I restart the system: the bios reports that Raid 1 is in a degraded state. However, Windows restarts normally: this operation is carried out successfully
3) I place the second new 2Tb disk in the empty slot (primary disk), and I restart the system: windows 7 restarts correctly, while reporting that raid1 is in degraded state: the new primary disk is not recognized .
The bios also only recognizes the secondary 2Tb drive (primary disk not recognized).
In conclusion:
The system cannot recognize the new 2Tb primary disk.

 

My question: Is there a solution to recognize the new primary disk at both the bios level and OS level (under Raid1 configuration)?

Thanks

  • Chino de Oro

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    Posted November 30th, 2022 10:00

    If there is no hardware issue, you can try with creating new volume and migrating the working drive to a new RAID 1.