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MN

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January 26th, 2026 10:17

Dell Trusted Device - Hardware not supported?

My Dell Precision 3590 laptop is supposed to support Dell Trusted Device. According to the messages, that doesn’t seem to be the case.

DTD Version 7.2.1.0

OS Version 10.0.26200

BIOS Version 1.19.1

  • My Nickname

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    Posted November 1st, 2026 07:11

    Finally, with BIOS 1.27.0

    (edited)

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    Posted February 2nd, 2026 16:02

    Thank you for your summary.

    1. Yes, on the Dell support page my Precision 3590 is listed for Dell Trusted Device, and the software was pre-installed.

    2. The BIOS is up to date, version 1.19.1.

    3. TPM 2.0 is enabled and the new CA 2023 keys are installed.

    4. The Windows version is current (10.0.26200 Build 26200, Insider).

    5. All drivers are up to date (according to Dell SupportAssist and Dell Update).

    The critical events were generated by Dell apps like:

    - Dell Diagnostics (mainly)

    - DellEnterpriseClientFrameworkSubAgent

    It’s time to remove these Dell tools. I don’t see the benefit — they generate errors and slow down the computer.

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    Posted February 11th, 2026 18:01

    Dell seems to work on the issue. This shows the "improved" status with BIOS 1.20.0

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    Posted May 13th, 2026 17:15

    New BIOS, same issue

    <To protect you, your private information was removed from public view. All private data was saved to your private Case. DELL-Admin>

    (edited)

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    Posted May 14th, 2026 10:18

    I will not pursue this thread any further — it is what it is.