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JMB72

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9 years ago

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JMB72

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January 26th, 2018 19:00

(Redirected) Precision Workstation AIO 5720

I recently ordered this system for a customer (his choice on the AIO, not mine) and spent today starting to set it up.

Can somebody please tell me in which Forum I can ask technical questions - the whole "Precision"/"AIO" seems to be neither a laptop nor a desktop nor a workstation in the Dell Forum structure.  As my issue is specific to the AIO nature of the beast, asking in the wrong forum is likely to be less productive that finding out where this odd duck lives in Dell space.

BTW, the question seems trivial - why don't the built-in speakers, a major feature of the whole AIO, make a sound?  Device manager shows the Realtek driver is fine, audio device selected is the NOT any of the DP or HDMI audio drivers, volume isn't muted, and if I plug headphones in, the system detects that, asks about the nature of the device plugged in (headphones, speakers, ...) and music play just fine.  Unplug and silence!   Somebody forget to connect the speakers when they built it????

  • sugarbear18

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    2275 Posts

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    Posted January 27th, 2018 12:00

    Hi JMB72,

    PLease repost this in the Precision Fixed Workstation forum for help.

    https://www.dell.com/community/Precision-Fixed-Workstations/bd-p/Precision-Fixed-Workstations

     

  • 1057

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    Posted March 28th, 2018 23:00

    The Dell Precision Workstation AIO 5720 looks good and at first I was impressed. However, there is no height adjustment in the stand, so you will need a stack of books under the stand if you want it higher. The web cam is poor and at the base of the screen you get an upwards view of your chin but not your face. The touch screen is glossy and like a mirror reflecting light into your eyes. But fundamentally the problem is that it buzzes when the brightness is less than 100%. Dell recognise there is a problem and their site engineer has replaced the speakers and mother board but that has not fixed it and even though it’s under warranty Dell are refusing to replace the pc. I believe this buzz is a design fault. A problem that was first associated with lap tops. It could be the coil winder but that would mean replacing the screen! Effectively this means all the parts are having to be change to fix this design fault or basically I have to live with a buzz!