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Hello everyone,
I have a problem with an MD3820F, I wanted to completely reset all the configuration as well as the controllers ...
The problem is that with Putty and the settings seen on the forum, I can't reset the password. Pressing the reset button on the back of the controller for 5 seconds did the trick.
I've changed my Usb keyboard from azerty to qwerty for simplicity. But when I'm asked to type S in upper case, I get a line break and nothing happens.
I followed this link https://www.planitcomputing.ie/blog/?p=348&linkId=342291425 given on this forum
the storage bay is not in production, so there's no data to retrieve
Do you have any clues?
ps: sorry for my broken english ...
Thanks
I have a problem with an MD3820F, I wanted to completely reset all the configuration as well as the controllers ...
The problem is that with Putty and the settings seen on the forum, I can't reset the password. Pressing the reset button on the back of the controller for 5 seconds did the trick.
I've changed my Usb keyboard from azerty to qwerty for simplicity. But when I'm asked to type S in upper case, I get a line break and nothing happens.
I followed this link https://www.planitcomputing.ie/blog/?p=348&linkId=342291425 given on this forum
the storage bay is not in production, so there's no data to retrieve
Do you have any clues?
ps: sorry for my broken english ...
Thanks
DELL-Chris H
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Posted May 21st, 2024 12:32
Nicodu28,
There isn't an all encompassing factory reset command for the MD3820f, you would just need to reset the password, delete the data, and then reset the controllers. You can find details and commands to do so here.
Let me know if this helps.
DELL-Chris H
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