UNSOLVED

RobertNaylor

updated

10 years ago

0

2005

June 7th, 2016 04:00

R320 powers off when restarted

We've got an R320 running Windows 2012 R2 which whenever it restarts (including authomatically) it powers off rather than rebooting and needs switching back on.


We've updated all drivers and firmware, checked the BIOS and lifecycle settings and it's still doing it.  We have two other R320 which work fine.  I'm at a bit of a loss what on earth could be causing it

  • 1370

    0

    Posted June 7th, 2016 14:00

    Nothing regarding power supply in the logs

    Last few events in the logs

    The iDRAC Service Module communication with iDRAC has ended.

    An OS graceful shut-down occurred.

    OEM software event.

    System CPU Resetting.

    System is turning off.

    Power settings already set like this

  • 1370

    0

    Posted June 8th, 2016 06:00

    Oddly it worked once after booting into the live image, but then powered down the second time I tried a reboot

  • 1370

    0

    Posted June 8th, 2016 09:00

    Just retested and now the live CD also powers down the server rather than rebooting as well