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srtnakyuz

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4 years ago

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srtnakyuz

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November 17th, 2022 22:00

Optiplex 7060 Not booting

All was working without any problems last night but when I turned on pc it won't boot.

Nothing on the screen.

No beep code.

Led is solid white like everything is normal.

Tried clearing RTC.

Tried swapping CMOS battery with a new one.

Removed every cable an tried one by one without any luck.

Removed RAM modulesi when I tried to boot it gave beep error code but this is just about memory.

Any ideas is appreciated. Thanks.

  • srtnakyuz

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    Posted November 18th, 2022 03:00

    Thanks for your input. I tried with a different cable, different monitor and even added an external gpu just to make sure but no luck.

  • Chino de Oro

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    Posted November 18th, 2022 03:00

    Have you try with different monitor, cable?

  • srtnakyuz

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    Posted November 18th, 2022 04:00

    Thanks for your input. Already tried different memory modules from another working computer. I also tried memory modules from failed PC in and other computer and they are working without any problems.

  • redxps630

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    Posted November 18th, 2022 04:00

    A bad memory module could do that.  Remove all memory then install only one ram back in dimm slot 1.  Test each memory this way.

    if possible get another ddr4 desktop ram to test pc.

  • bradthetechnut

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    Posted November 20th, 2022 17:00

  • srtnakyuz

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    Posted November 20th, 2022 22:00

    No problem with the ssd. It doesn't even comes to boot stage but swapped and tried in another pc just in case and ssd works without a problem.

  • redxps630

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    Posted November 21st, 2022 05:00

    Turn it off. Unplug power cord.  Press power button to drain flea power x 30 sec.  Replug power cord.  Power on again.

  • srtnakyuz

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    Posted November 22nd, 2022 04:00

    Thanks, tried that but nothing changes.

  • redxps630

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    Posted November 22nd, 2022 06:00

    my pc and monitor has a finicky DisplayPort cable connection.  I would unplug and replug DP from pc and monitor to triple check.  There are two DP ports at back of 7060.  Users report sometimes bottom or maybe upper DP port of some new optiplex does not work.  So try both DP ports multiple times.  If still none, these ports are defective.

    To verify DP cable and monitor both work, use another working desktop.  

  • redxps630

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    Posted November 22nd, 2022 22:00

    Solid white led is supposed to mean normal.  Still no video, then the problem seems to be with onboard DP ports (motherboard).  Need to plug DP cable securely into one of the two ports before power on pc.  
    when you remove all memory, it is supposed to do 3,3 amber flash for no memory detected, and not beep.
    On any OptiPlex built since 2012 (that is, 7010/9010/9010 AIO), Dell has stopped using all beep codes except for the Memory Failure code. (1, 3, 2, or one beep, then three beeps, then two beeps.) If your computer was built after 2012 and is making any other beep code, contact technical support for further help.