So is this plugin officially supported? How can I get help with this?

Regards

Nic

Hi Nicdjb,

Apologies for a very delayed response. This plug-in is officially supported and you can get technical support by calling Dell Tech Support. 

"None of the IP addresses are reachable" can happen due to multiple reasons such as:

• The IPs are not reachable from Nagios server, but since you are able to ping the FX2 chassis successfully then I guess this is taken care of.
• The credentials (username, pwd) that you have provided in the wizard for communicating with the FX2 chassis are not the right credentials. 

Please do let us know your findings.

Thanks,

Anupam

Hi,

I seem to be experiencing the same issue.  I installed the Dell Openmanage plugin according to the installation guide here:

en.community.dell.com/.../12187.installation-of-dell-openmanage-plugin-for-nagios-xi-on-centos

Everything looks OK.  In the wizard I see that all the pre reqs are met, but I have tried many times to find hosts using various different methods and it always results in the error 'None of the IP addresses are reachable'

I tried running the discovery perl script manually and found this error in the log:

Can't locate auto/openwsman/wsman_trans.al in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at dell_device_discovery.pl line 2489

Hi,

This issue indicates any of the below:

1. the Perl module for WSMan is not installed properly
2. There might be multiple perl versions installed in the system. If yes, use the correct perl version.

Please refer the Technical Article at http://en.community.dell.com/techcenter/systems-management/w/wiki/12187.installation-of-dell-openmanage-plugin-for-nagios-xi-on-centos

FX2 Chassis monitoring is supported using WS-Man protocol. Please use that protocol for monitoring the FX2 Chassis.

Reference: Dell OpenManage Plugin v2.0 for Nagios Core User Guide

Section : Key Features

Feature: Device Discovery:  Dell chassis is discovered using WS-MAN protocol.

Hi,

Thanks for the reply.  The article you linked to is the same as the one I posted above.  I have been over it many times already.  What is the correct perl version?  No reference is made to it.  How could I check that the perl module foe WSMan is installed properly?  The article just states to use yum openwsman install, which is what has been done, the command executed correctly.

These are the installed versions:

[root@localhost libexec]# yum list installed | grep wsm

libwsman1.x86_64 2.2.3-11.el6 @base
libwsman_clientpp1.x86_64 2.6.3-175.1 installed
openwsman-perl.x86_64 2.2.3-11.el6 @base
openwsman-server.x86_64 2.6.3-175.1 installed
[root@localhost libexec]# perl -v

This is perl, v5.10.1 (*) built for x86_64-linux-thread-multi

Hi,

Is Auto-Discovery working for the Dell hosts that you want to monitor in Nagios XI? That would tell us whether hosts are reachable from Nagios XI. If you are successfully able to run auto-discovery with XI, then please try running the wizard once again.

Also, please do share the below log files with us once you have run auto-discovery and then the wizard:

/usr/local/nagiosxi/tmp/dell/log/discovery_*.dbg

/usr/local/nagiosxi/tmp/dell/dell/delldevice/*.xml

Thanks,

Anupam

Yes, auto discovery is working, hosts are discovered.  I don't see any NAGIOS issues in general defining hosts etc, only when using the Dell plugin.

Regarding logs, the .xml does not exist, and the .dbg is only generated by manually running the dell_device_discovery.pl script, in which case I see the error that was posted above

Interesting, I only have:

libwsman1.i686 2.2.3-11.el6 @mirror.centos.org_centos_6_os_x86_64_
libwsman1.x86_64 2.2.3-11.el6 @mirror.centos.org_centos_6_os_x86_64_
openwsman-perl.x86_64 2.2.3-11.el6 @mirror.centos.org_centos_6_os_x86_64_

no client or server, are these required?