I just recieved my new Alienware Aurora pc and have not been able to connect to the internet wired.

I spoke w/ tech support and after trying everything we could think of we have come to the conclusion that the jack is bad and the motherboard needs to be replaced. So the part is being shipped out and a tech will come to fix it.

The purpose of this thread is two fold.

First if there is anything that can resolve this rather than replacing motherboard?

Secondly so that if anyone else has this error they can find the solution to the issue.