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RescueStuff
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November 13th, 2015 08:00
Stuck in Airplane Mode No Nireless or WiFi
If You Are Locked Out Of WiFi, Go To Device Manager, Then Go To Human Interface Devices, Open Human Interface Devices, Select to (DISABLE Airplane mode switch collection) (NOT Airplane Mode Switch). it has worked on My 4 Dells, a Inspiron 17 7737, 2 Inspiron 15 7537 and a Inspiron 15 3521 all Running Windows 10. Hope This Helps Since Everyone Thinks It Is A Physical Button/Switch Problem On The Keyboard Which It Is Not.
I Am Not An Expert, But It Worked For Me Until They Figure This Problem Out.
KsR
kolorubrak
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1 Message
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Posted November 30th, 2015 23:00
WORKS!
unbrokenman
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Posted December 30th, 2015 05:00
That's a great answer - thanks for digging it out. Once I'd disabled the airplane switch collection, I had a go at re-enabling it, and it behaved perfectly, letting me turn the mode on and off at will.
However...
The WiFi connection itself is now broken. The WiFi indicator light doesn't come on, and the WiFi icon sits there in the bottom right corner complaining that it's not got a connection. Windows diagnostics are no good, limply suggesting that I flick the hardware switch to turn the radio on. I've tried all the diagnostics I can think of, and I've disabled/re-enabled the adaptor, upgraded the driver, done loads of reboots, and so on.
The only option that remains is to revert to Windows 7. Before I do that, does anyone have any thoughts about what else to try ?
Cheers, Russell
Chirochrisl
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Posted September 5th, 2016 05:00
How do I find device manager?
Philip_Yip
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49573
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Posted September 6th, 2016 10:00
Right click the start button and select Device Manager.
My Dell Inspiron 1500 was locked in airplane mode, so I couldn't get to the internet. The fix was Fn PrtScr. It worked really fast. But it wasn't discovered until I'd been on the phone with Dell Concierge for almost 2 hours.
Try Fn PrtScr before all the other difficult fixes.
PCS Bristol LLC
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47644
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Posted March 12th, 2018 10:00
Disabling the airplane mode switch collection in device manager is only a band aide and does not fix the issue, to make sure it is fixed you need to do the following steps
1) make sure you have the latest BIOS version on your computer, if not then first flash the BIOS
2) reinstall the Wireless device driver
3) reinstall the airplane switch driver
4) reinstall the quickset driver
5) reinstall the chipset driver
6) reboot the computer one more time manually
once all this is done then you should be able to switch back and forth between wifi and airplane mode as intended
Paulmccblue
1 Message
45641
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Posted May 1st, 2018 15:00
This worked for me on my Dell 7737 after calling Dell tech support twice, removing windows 10, updating all drivers and BIOS, reinstalling windows 8 and not having my laptop for about 2 months and having to clear all my data and software.... How frustrating, but glad I found this post. Finally I can use my computer, who cares if flight mode works or not..... Windows 10 update created this problem for me!Gopal Sarda
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4 Posts
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Posted March 14th, 2020 09:00
I have got a trick to solve it. Check my channel Aku Vlogs there the video is uploaded.. It will help you 100%.
Thank Me later if it worked. ☺️
DELL-Todd S
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1837 Posts
49575
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Posted November 15th, 2015 16:00
Hi KsR,
Thanks for the info. I'm bumping this up and adding a few tags so that others can find this information a bit easier if they're searching.
Thanks again,
Todd