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U2713H usb connection for calibration not working
I have just bought one of the above monitors. the calibration utility continuously prompts to connect a USB cable to the monitor, but the cable is connected ( I can access a usb stick plugged into the monitor with no problems ). I tried the latest version of the standard x-rite software as well - it finds the monitor type and then goes into the same loop prompting for the monitor to be usb connected.
It works on my very old laptop, but my laptop can't go beyond 1080P resolution so isn't really much use with this monitor.
What can I do about this?
I have done this again (I had already done it many times) the behaviour is as follows:
ASMedia USB 3.0 ports - sometimes fails to boot at all (no bios flash screen), sometimes bios fails to find the keyboard, once os is booted I can insert the usb cable and use devices plugged into the monitor's usb ports. calibration utility always comes up with the "Verify USB connection" screen
Intel USB 3.0 ports - same as above
USB 2 ports (normally for keyboard and mouse) machine boots and runs OK, but calibration utility always comes up with the "Verify USB connection" screen same as when in the USB 3 ports
DELL-Chris M
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Posted February 18th, 2013 07:00
pootle42,
Reseat the monitor upstream cable into the monitor port. Then, test the other end on all of the computers USB ports.
DELL-Chris M (old account)
#IWork4Dell