UNSOLVED
S3422DWG, menu popping up
Hello, I have an S3422DWG curved monitor and the menus keep popping up and the buttons on the back fail to work. I have completed the troubleshooting steps listed in the Dell support site and this did not fix the problem. Is it possible to get a replacement monitor?
Thank you
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Posted March 18th, 2024 00:30
I have this same problem. I got in contact with Dell and they're replacing the monitor for me. I suspect it's a faulty circuit/switch that can't be fixed without taking it apart because they were quick to setup a replacement.
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Posted June 14th, 2026 13:52
is there a fix for this issue?
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Posted July 2nd, 2026 16:34
The only fix I see from above was 2 years ago when still in warranty ironxtyson got an exchange.
You can try the No cables, power button reset to see if it helps.#IWork4Dell
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Posted July 2nd, 2026 20:35
I was able to fix it. Compressed air throughout the vents and around the buttons. No more issues.
DELL-Chris M
Community Manager
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Posted March 12th, 2024 19:24
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag and 20 digit serial number with them. Also provide to them all of the troubleshooting that you performed.
DELL-Chris M (old account)
#IWork4Dell