Message Edited by nba1341 on 07-19-200603:24 PM

It's been known to happen. I got a refurbished one as well, but I was already going to keep the A01 so the refurb goes back anyway.

According to other threads, the A01 already has the fixed firmware, A02 just comes with some different defaults for the colour settings. So you might as well keep the one you have.

Now that I had a chance to see them side by side I can confirm that there's no noticeable improvement in the A02 models (and I would have changed the default settings anyway to get them closer to my liking). The one I received had another small issue when used on VGA with an older computer, so this helped me decide which one to send back (this and the fact that it was a refurbished unit).

you people are forgetting the many other issues with your LCD's how on earth can you be happy with them? still no 1080p support, composite & component inputs so bad there not usable, pixel flicker, and god knows what later on.

I remember seeing a post like this in the past week or so, that the person got a refurbed machine.  Chris responded on their post to contact him and he'd take care of it.  I would definitely say to either contact Dell or PM Chris and see if he responds.  You should NOT have to keep a refurbed LCD.  It was definitely a mistake.

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@Reneesong wrote:

I remember seeing a post like this in the past week or so, that the person got a refurbed machine.  Chris responded on their post to contact him and he'd take care of it.  I would definitely say to either contact Dell or PM Chris and see if he responds.  You should NOT have to keep a refurbed LCD.  It was definitely a mistake.

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hey if i contact dell about it are they going to make me ship back the monitor i have now or will it go like the REV02 replacement and once it is shipped it will have an airbill that I get and then ship the old monitor back?

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@Sokarul wrote:

I had the bad 2007WFP.  They sent me a NEW 2007FP so I had to send it back sicne it wasnt wide screen.  I just got the widescreen and its refurbished.  Dell did overnight it for some reason though.   

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mine was overnight shipping also
i guess they always do that

but about being refurbished i guess if everyones is then....

Here is the second part of my story:

I've contacted chris and he said all the replacement monitors were new. Chris said that maybe people who flashed the firmware just put the wrong label on the box. I really doubt it. It's also interesting to notice that the box of the new monitor was much larger than the previous 2007wfp I got. It really looks suspicious.

Frankly, the "refurbish" labeled monitor makes me very uncomfortable. Maybe Chris is right, it's just a wrong label. But who knows, maybe it's just really a refurbished one.

I will have a detailed checking tonight. I'm kind of want to keep my A01 monitor now.

If I were you, I would NOT accept a refurbished model since you bought a brand new monitor. You should expect a brand new monitor (A02) in return.

I received my replacement A02 last week, and it doesn't say refurbished on the outside of the box.  I still haven't opened up the box yet, but will know for sure tonight or tomorrow.

If both of y'alls are from China, then I have to wonder about that.  Mine was from Mexico.