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luveden

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luveden

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March 29th, 2008 03:00

XPS M1330 - Screen resolution changes randomly

Usually after booting up, or coming out of hibernate mode, the screen resolution automatically changes to the lowest resolution.  I have to manually go back into the Graphics Properties and reset the display setting back to the highest resolution.  It's been like this since I got the laptop about 2-3 weeks ago. Any ideas?
  • phil404

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    Posted March 29th, 2008 09:00

    If your M1330 graphics chip is the Intel X3100, installing the latest driver should solve this issue. You can grab the latest X3100 (GM965) driver here:

    http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2800&OSFullName=Windows+Vista*+Home+Premium%2C+32-bit+version&lang=eng&strOSs=153&submit=Go%21

    Choose the .exe format. You MUST uninstall the current driver prior to installing the above driver.

     

    If you still experience this problem with the latest drivers, there is another solution: disable the TMM service. Follow these instructions:

     

    1) Open the Task Manager: Start / Type "task" into the search bar (without the quotes)

    2) In the Task Manager window, expand the left-hand menu:

     

    Task Scheduler Library / Microsoft / Windows / MobilePC

     

    3) Disable TMM

     

    Select TMM / right-click / disable

     

    4) reboot

     

    -phil

     

     

     

  • lilla

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    Posted March 29th, 2008 22:00

    We have a new XPS M1330 in our family. The first one we got would randomly change the resolution so that only 6 icons would fit on the desktop. It worked but everything was so huge! As things progressed, we started seeing vertical lines.

     

    Dell Nvidia GeForce 8400M GS 128MB

    Vista Home Premium

     

    I posted more about our experience in this thread...

     

    xps1330 vista ultimate -- bad video

    http://www.dellcommunity.com/supportforums/board/message?board.id=Tech_Talk_XPS_Laptop&message.id=9878#M9878

     

    My advise would be to assure that you have the latest BIOS and lastest video driver installed. Then if the problem continues call Dell Support. It is important to record problems A.S.A.P. with Dell.

     

    Lilla

     

    Message Edited by lilla on 03-29-2008 06:51 PM