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J

Julian_sintilde

5 Posts

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47974

March 2nd, 2013 14:00

XPS 15 502x Problems with tactile path. Audio Button not working

Hi,

I running my Dell XPS in Windows 7 64 bit and recently I upgraded my realtek software from Dell website, and now I can't find either my Waves maxxaudio default software or a way to make that tactile botton to work.

--Can anyone help me re configure or something so that I could use the button and the software? 

I'd really appreciate this,

Thanks a lot! 

  • DM

    DELL-Manpreet C

    343 Posts

    842

    1

    Posted March 2nd, 2013 18:00

    Hi Julian_sintilde,

    Please launch 'Programs and Features' from Control Panel, locate 'Realtek High Definition Audio Driver' and uninstall it as shown in the image.

     

    Once it has been uninstalled, restart the laptop. Install the driver from this link: http://dell.to/Xi3QEB.
    Once the driver has been installed, launch the 'Realtek HD Audio Manager' from Control Panel.




    Check if 'Waves' is enabled in the 'Main' tab as well as 'Speaker/Headphone' tab as shown in the image. If it is disabled, select 'On' button and click 'Save Settings'.



    Ensure that Dell Quickset application is installed on the computer; check if it is available in the 'Programs and Features' list. If not, download and install it from this link: http://dell.to/YGRbGU.

    Please try these steps and share the status.

  • JC

    Jim Coates

    6 Operator

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    13582 Posts

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    Posted March 3rd, 2013 05:00

    nstall the driver from this link: http://dell.to/Xi3QEB.

    The link does not work. Here is a link to the Realtek driver for the XPS L502x model with Win7.

    Ensure that Dell Quickset application is installed on the computer; check if it is available in the 'Programs and Features' list. If not, download and install it from this link: http://dell.to/YGRbGU.

    The link does not work. Here is a link to the Dell Quickset for the XPS L502x model with Win 7.

    Edit by jimco: Your links have been fixed and are now working.

  • J

    Julian_sintilde

    5 Posts

    842

    0

    Posted March 5th, 2013 19:00

    Hey!

    the road through the instructions went pretty well!

    the only difference comparing to your explanation was I didn't find the Realtek on the control panel either to unisntall, (so I proceed downloading and installing) or after rebooting (inconvinient easily resolved using search "Realtek").

    It's working again,

    thank you so much!

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