Hello Bob,

1 beep indicates System board failure, covers BIOS corruption or ROM errors. As you have mentioned that updating the BIOS from A11 to A15 failed, it might have caused of failure. Please consider replacing the mother board. Does the computer have an active warranty? You can check the warranty status here (Enter the service tag, click submit and check for the warranty status). In case of expired warranty scenario, we would not be able to extend warranty entitled services. If the warranty on the computer has expired, you may contact our Expired Warranty Services (this is for US based customers).

Hope this helps!

Hello Allan,

I was hoping that there was a BIOS reset switch or a software routine that I could run to at least get the laptop to POST and accept another update pass.  So is replacing the motherboard what has to be done?  The laptop's warranty ends on 11/25/13.  Would the warranty cover replacing the motherboard in this situation?

Thanks,

Bob

Hi Allan,

Thanks for the help.  I'll pursue a warranty replacement.

Bob