
UNSOLVED
Refubished 250GB hard drive
I bought a refurbished 250GB hard drive from Ebay, now I got the item installed it and got my laptop working, but after get all into it needed I went to properties of the hard drive, and found that just about all the memory was used up, and also found a locked file in there that was using most of the memory. What I would like to know is if I can go ahead, and format this drive now. asking what I could do cause I still unable to use the laptop properly cause of memory. Need help.
Responses (3)
Solutions (0)
DELL-Appu S
6 Operator
•
3079 Posts
217
0
Posted October 4th, 2012 08:00
Hi Kunnaway,
Thank you for your response. Since the diagnostics passed, I would recommend you to format the hard drive and re-install the operating system on the computer. Click on the link http://dell.to/j6ImBB, choose the appropriate operating system and follow the steps.
Please reply if you have any further queries.

DELL-Appu S
6 Operator
•
3079 Posts
217
0
Posted October 4th, 2012 06:00
Hi Kunnaway,
I would recommend you to run the diagnostic to ensure that the hard drive is working good.
To run the ‘Dell Diagnostics’
If the diagnostics do not show any errors, then you can format the hard drive. Please ensure that you have your data backed up before formatting the hard drive.
Please reply if you have any questions.