UNSOLVED

Magyar77

updated

22 years ago

Closed

M

Magyar77

2 Intern

•

15 Posts

0

4155

June 20th, 2004 17:00

Non-charging Battery

Hello all,

I purchased a new 8 volt battery for my Inspiron 4000, just a year ago.  Yesterday everything was working fine; I was still getting over 2.5 hours on the battery.  This morning? Nothing!  The power indicator says that the battery is charging, but the percentage is still at 0%. 

So, what's the deal?  Am I going to have to purchase yet another battery, or is there something else that could be wrong?

Thank you in advance.

Peter

  • Magyar77

    2 Intern

    •

    15 Posts

    345

    0

    Posted June 20th, 2004 18:00

    Well I replaced this "new" battery with the one I had one year ago.  Last years battery is charging, and everything seems fine -- although it only has 1 hour of life to it...

    I guess I will have to buy a new battery.  Stupid Dell!

    Peter 

  • Jwee

    14 Posts

    345

    0

    Posted June 20th, 2004 18:00

    Hello, Peter.

    Do you happen to have access to another battery or perhaps another system to try your battery in?  There could be several things causing this issue, but it sounds rather strange to just have the battery up and die on you in one night.  I would try the KG (known good) battery and maybe even another AC adapter and cord if at all possible.  Other possibilities include a piece known as a charger board that is responsible for insuring your battery gets charged, or maybe even the motherboard itself.  Don't jump to conclusions, though, and try the easy things first.

    Also, don't forget, you have lifetime support on the phone on your Dell system.  If you run out of ideas, or the forums dry up on you, give them a call, but be sure to mention everything you've already done, so you don't have to do it again.

    Jwee