UNSOLVED

BartonT

updated

12 years ago

B

BartonT

28 Posts

0

7150

June 11th, 2014 18:00

Keyboard Problems

A few keys on my keyboard have stopped respoding.  The keys are:  b, n, ?, down arrow, and space bar.   I have cleaned around the keys and still nothing.  I have to use the on-screen keyboard just to write this. I'm going to run a complete diagnosis tomorrow but any suggestions before hand are welcome. 

  • kirkd

    6 Operator

    •

    5241 Posts

    236

    0

    Posted June 11th, 2014 21:00

    The keyboard needs to be replaced.

  • BartonT

    28 Posts

    236

    0

    Posted June 12th, 2014 12:00

    Thanks. I did the diagnostic and it gave me this error code

    error code 2c00:031b

    I have the Inspiron e1505.  I don't really see any replacement keyboards on Dell.com for it. If I buy it from somewhere else, will it work? My laptop is 7 yrs old so I don't have to worry about voided warrenties.  Or should I just get a USB keyboard and think about replacing the whole laptop?

  • kirkd

    6 Operator

    •

    5241 Posts

    236

    0

    Posted June 12th, 2014 16:00

    You can probably find a replacement on e-Bay. It's not difficult to replace, but you need some experience.