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Son of Hassan
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August 25th, 2014 16:00
Gaming Problems Which Must Not Be Existing
Hello, I ask you to help me please. I have a Dell Inspiron 15r 5537 Core i7 processor, 8 GB ram and 2 GB AMD dedicated graphics card also it has the ingreated intel graphics card and I guess its 1.7 GB but what I am sure of that its more than 1 GBs anyways, a laptop with these specs must run any game at highest settings because it passes any game requirement also I have saw some people on youtube playing on the laptop also while frapsing and ofcourse using highest settings and everything was ok, but when I tried games it was so laggy and FPS droping on lowest settings and disabling some graphics too. So I knew something was wrong when I searched about this I found a program which let you know how your GPU is working and it's ''GPU-Z Powertech'' it has sensors and when I opened a game like Assassins Creed Black Flag which is highest recommended requirements is ''Core i5 Processor, 1GB graphics card and 4 GB of ram'' the sensors showed me that the ''Dynamic Graphics Card'' ''Intel'' uses from 1000 to 1200 MBs and the ''Dedicated'' ''AMD'' uses 0 MB although I said maybe the problem is because the game is high or something although I know its wrong but was just testing so I opened a so weak game like GTA San Andreas and it was like any other game so lagging and fps drops although they both can work on 1700 MB and 2560 MB. So I guess and sure that the problem is because Intel Graphics Card isn't doing its best and AMD isn't even working. Notes : I have installed all the drivers with the last updates. when I click the right mouse button on the desktop and choose screen resolution then advanced settings it shows me ''Adapter'' ''Intel (R) HD Graphics HD Family'' Chip Type: Intel (R) HD Graphics HD Family DAC type: Internal Adapter String: Intel (R) HD Graphics HD 4400 BIOS Information: Intel Video BIOS Total Available Graphics Memory: 6600 MB Dedicated Graphics Memory: 2560 MB System Video Memory: 0 MB Shared System Memory: 4040 MB I made everything in Graphics Properties (AMD Control Panel)'' at the highest performance and maximized performance at both AC and battery. I made the game applications at ''High Performance'' at ''Graphics Switchable'' I made everything on ''Power Options'' at Highest Performance and 100 using on both battery and AC adapter on. I already searched about anything about graphics in BIOS setup but didn't find anything. Also every time I unplug the AC adapter from the laptop the games get more laggy and when I put it again it becomes better, although they both are. Its been more than month since I bought this machine and still not having fun or happy, please just help me!!!
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Son of Hassan
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Posted August 26th, 2014 08:00
Please help me, is there anyway to disable the ingreated intel graphics card and enable the amd and make it work? or can they both work at same time? Note : I tried ''Configure Switchable Grahpics'' Even if you told me how it works and it did, will it be like the ingreated uses whatever it wants of mbs? if yes then tell me how to make it always run at maximum performance, I don't care about battery life. Damn that.Son of Hassan
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Posted August 27th, 2014 05:00
the graphics cards aren't working oh highest performance even after choosing such settingsNo one is going to be able to help based on your description. It is confusing and contains errors.
First, you don't have a true dedicated video chip - you have a hybrid video system. The AMD GPU functions alongside the Intel GPU - it is NOT a true discrete video chip.
The Intel GPU is the primary one in the system and will always show active to Windows.
If some games aren't working, check with the publisher - some games require updates (or paid upgrades) to work with hybrid video - some won't work at all.
Though the link below pertains to Linux, it is just as applicable to Windows. Start reading here:
Bhupi-Deol
10 Posts
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Posted August 27th, 2014 22:00
All past 10 months released drivers by amd have many bugs for enduro system especially for Dell Laptops.
We all face these problems.
There is only one way you can turn off Intel HD4400 in your case by disabling it in Device Manager before you starts playing games.
But don't disable it permanently ,otherwise you may face more problems.
Dell has updated the Intel HD4400 drivers to Version 10.18.10.3316, A02 (27-08-2014)
you can try this one http://www.dell.com/support/home/in/en/indhs1/Drivers/DriversDetails?driverId=5V482&fileId=3394571394&osCode=WB64A&productCode=inspiron-15r-5537&languageCode=EN&categoryId=VI
Son of Hassan
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Posted August 28th, 2014 10:00
I tried to disable the intel from device manager but it also made the amd don't work so like that no one of them do. I was using the driver from the dell website and then downloaded the last update and already using it but still the same. Thanks for your interest and thanks for trying to help me.All past 10 months released drivers by amd have many bugs for enduro system especially for Dell Laptops.
We all face these problems.
There is only one way you can turn off Intel HD4400 in your case by disabling it in Device Manager before you starts playing games.
But don't disable it permanently ,otherwise you may face more problems.
Dell has updated the Intel HD4400 drivers to Version 10.18.10.3316, A02 (27-08-2014)
you can try this one http://www.dell.com/support/home/in/en/indhs1/Drivers/DriversDetails?driverId=5V482&fileId=3394571394&osCode=WB64A&productCode=inspiron-15r-5537&languageCode=EN&categoryId=VI
Son of Hassan
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Posted August 28th, 2014 11:00
I have been sure that the both Intel and AMD graphics card are working and ok right now, I simply gone to gaming performance and anti aliasing in CCC and made them all on high quality and tried a game, it was so horrible but when I made it on performance again it was fine, although it can be ok if the graphic card use it's all power, as you can see either it was Intel (1 GB+) or AMD GPU (2 GB+) it can make a game like ''GTA San Andreas'' work perfectly but they only uses few MB's now finally after I identified the problem I only need the solution and the question is, how to make the GPU either it was Intel's or AMD's uses its full power of all MB's? I don't care for the battery life because I am always using the AC adapter plugged in.Son of Hassan
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Posted August 28th, 2014 11:00
Already tried that but it when I checked device manager and the hardware in CCC It showed me 8600 HD Series instead of 8670M which I saw it in Dell drivers support by using my service tag and it didn't change anything. Thanks for your interest and thanks for trying to help me.Hello this problem is not with the graphics card it is with its driver. To run the games do not install the driver of amd graphics card from dell. Go to amd site and then to graphics and then to download graphics driver for your card . Or you can search on google that "amd-catalyst-14.7-rc3-windows-aug12". Which is latest. So to play games download this driver. I assure you that any game will run then. BYE..............
Son of Hassan
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Posted August 28th, 2014 11:00
I saw people on youtube who uses the same laptop with some games who do I have and it worked fine with them, please read my last reply's question and thanks for your interestNo one is going to be able to help based on your description. It is confusing and contains errors.
First, you don't have a true dedicated video chip - you have a hybrid video system. The AMD GPU functions alongside the Intel GPU - it is NOT a true discrete video chip.
The Intel GPU is the primary one in the system and will always show active to Windows.
If some games aren't working, check with the publisher - some games require updates (or paid upgrades) to work with hybrid video - some won't work at all.
Though the link below pertains to Linux, it is just as applicable to Windows. Start reading here:
Son of Hassan
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33 Posts
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Posted August 28th, 2014 12:00
I have been sure that the both Intel and AMD graphics card are working and ok right now, I simply gone to gaming performance and anti aliasing in CCC and made them all on high quality and tried a game, it was so horrible but when I made it on performance again it was fine, although it can be ok if the graphic card use it's all power, as you can see either it was Intel (1 GB+) or AMD GPU (2 GB+) it can make a game like ''GTA San Andreas'' work perfectly but they only uses few MB's now finally after I identified the problem I only need the solution and the question is, how to make the GPU either it was Intel's or AMD's uses its full power of all MB's? I don't care for the battery life because I am always using the AC adapter plugged in.

kemarikun
1 Message
1453
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Posted August 26th, 2014 15:00
Hello this problem is not with the graphics card it is with its driver. To run the games do not install the driver of amd graphics card from dell. Go to amd site and then to graphics and then to download graphics driver for your card . Or you can search on google that "amd-catalyst-14.7-rc3-windows-aug12". Which is latest. So to play games download this driver. I assure you that any game will run then. BYE..............