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USB Controller problem on dimension 4500
I clean installed win xp pro on my dimension 4500...but there seems to be a problem as my device manger says i lack drivers for the usb controller under "other devices." My Dell resource cd is in my dorm room and I lack access until the 22nd of January...is there any way i can get the drivers? I've phoned tech support 3 different times and have received 3 different solutions..none of which worked. The first time...the man told me to upgrade my bios..which did nothing. The second time, a lady said she'd email me drivers..and i receieved the intel update for the chipset in my email but that didn't solve the problem..the 3rd time a man said that i had usb 2.0 but there were no drivers avaliable online...i don't actually think i have usb 2.0? if i remember correctly...usb 2.0 was an option that i didn't pay for when i purchased my dell? can anyone help please? i've had nothing but trouble with dell this time around (my xps t600 worked fine).
jollyjoyjoy
13 Posts
118
0
Posted January 14th, 2003 08:00
Having that item under Other devices would mean that you have USB 2.0 because windows XP would not list that if you only have USB 1.1 . I tried looking for a link where you can download the USB drivers, but I couldn't find it on support.dell.com ... :( Sorry.
However, if you manage to get hold of your resource cd, then you follow the guide listed on article # RG1068704 ( <ADMIN NOTE: Broken link has been removed from this post by Dell> ) .
If you have any USB devices, they can still work on your USB ports. Your ports will work like 1.1s, but if you have USB 2.0 only devices, then I'm afraid you're out of luck and will really need your resource cd. Installing the drivers would just enable your USB ports to work with 2.0 speeds when they encounter 2.0 compliant devices.
Hope this info helps. :)