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ctl11

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20 years ago

C

ctl11

9 Posts

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December 7th, 2006 02:00

Monitor problem

I have an XPS410 and bought a Samsung 204b 20.1" monitor to go along with it.  I've had it for about a month now and everything has been great except every now and then the monitor goes blank for a split second and then comes back up.  It won't do it very often but sometimes it does it back to back.
 
It is hooked up with a DVI cable that came with the monitor.  I also thought it might be my video card that came with the computer (7300LE) but I just upgraded it to a BFG 7900GS OC and it just did it again tonight.
 
I'm thinking it might be a defective cable or maybe it's the monitor.
 
Does anybody have any ideas?
 
Thanks
  • BigBrother

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    Posted December 8th, 2006 02:00

    ctl11,
     
    The problem seems to be related to the monitor and not to the video card since it happens with two different video cards.  Have you tried connecting with the analog connector instead of the DVI connector?  If so, does the monitor still have the same issue?
     
    Steve
  • ctl11

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    Posted December 8th, 2006 12:00

    I tried switching to the VGA cable last night and it seems to be working fine now.  Before I did I was playing COH and little dots either green or white kept showing up across the screen and the screen kept flashing and trying to change the resolution.
     
    But it doesn't look as good as the DVI connection so it looks like I might have to take it back to CC for a return.
     
    Does anyone know if I can return there or do I have to return it through Samsung?
     
    Thanks for the help
  • BigBrother

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    Posted December 8th, 2006 13:00

    ctl11,
     
    If you purchased it through Circuit City (14, 21 or 30 days) and it is still within their return period, you can take it back to them.  If it is outside their return period, support will come through the manufacturer's warranty.  Check the documentation that came with your monitor for complete info and for a correct contact phone number for their support line.
     
    Steve