If it still has the same problem after a reboot just uninstall Itunes and reinstall, sounds like somethings been corrupted.  If you don't have the program on disk, google it.

Do you hsve IE7 installed?  if so may want to uninstall IE7 from the control panel/add remove programs,  it will take you back to IE6.  Maybe Itunes doesn't get along with IE7.

No IE 7. It doesn't work with other apps. I use. Other ideas?

 

Tried a system restore to a point when Itunes worked?

I have done the download of Itunes 7 still same problem. There must be a setting somewhere that is cause this. I had itunes fine with my old xp computer...just problems here... maybe some setting in the media center?

 

this is a new computer and itunes has never worked on it. I've never done a system restore can I choose what I want to restore and what to leave?

 

No, you can only restore the operating system in whole to a previous state.  Since Itunes never worked there's no reason to restore.  Guess it's time for a tech call.

How did you resolve your problem?  I have an XPS 210 with the exact problem you were having.  I have done all the fixes that were suggested, but still getting the same "encountered problems " message. Help, please!

Ok, I have fixed the roblem. It requires getting every piece of itunes and quicktime off the computer and starting from fresh download from the apple site. You may have to use regedit or some other uninstall program that helps you get rid of everything ... even then go to my computer and do a search for Itunes and quicktime...delete anything that comes up, Go the control panel and make sure there is no quicktime present. If there is go to my computer and serach again for the file and delete it. restart computer and then do the download fresh. Any ole piece of either program will stop the install and or download of a new version. Hope that helps...