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seansean

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14 years ago

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seansean

44 Posts

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15323

February 25th, 2013 14:00

"Driver has stopped responding...."

Getting kinda of sick of this video crashing issue. XPS 8500, HD 7770, Win7. Apparently, we need to use the Dell OEM driver...and there hasn't been an update since June 2012.

Michael Dell - hello? 

  • seansean

    44 Posts

    417

    0

    Posted February 25th, 2013 14:00

    Sorry - but this isn't the case. Both AMD/ATI and Dell tech have indicated that the OEM driver needs to be used...the card is different (less power draw?) than over--the-shelf models.

  • speedstep

    11 Legend

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    46969 Posts

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    Posted February 25th, 2013 14:00

    The catalyst 13.1 drivers are Bugged to death.  

    Catalyst 12.8 works but 12.10 is bugged as well.

    It will crash with STOP error  0x00000000CA during install.

    Directx June 2010 should be installed BEFORE installing CAT 12.8.

    DirectX End-User Runtimes (June 2010) - Microsoft

    Previous Catalyst™ Display Drivers for Windows Vista (64 bit)

    support.amd.com/.../radeonaiw_vista64.aspx

    Catalyst 12.8 8/15/2012

    GURU 3d links


      AMD Catalyst 12.8 Release Notes

      AMD Catalyst 12.8 Win 8 | Win 7 | Vista (64-bit)
      AMD Catalyst 12.8 Win 8 | Win 7 | Vista (32-bit)

      AMD Catalyst 12.8 Win XP (64-bit)
      AMD Catalyst 12.8 Win XP (32-bit)

      AMD Catalyst Mobility 12.8 Win 8 | Win 7 | Vista (64-bit)
      AMD Catalyst Mobility 12.8 Win 8 | Win 7 | Vista (32-bit)

      AMD Media Codec 12.8 Win 8 | Win 7 | Vista (32-bit & 64-bit)
      AMD Media Codec Mobility 12.8 Win 8 | Win 7 | Vista (32-bit & 64-bit)

      AMD HydraVision 12.8 Win 8 | Win 7 | Vista (32-bit & 64-bit)
      AMD HydraVision 12.8 Win XP (32-bit & 64-bit)
      AMD HydraVision Mobility 12.8 Win 8 | Win 7 | Vista (32-bit & 64-bit)

    RESOLVED ISSUES

    This section provides information on resolved known issues in this release of the AMD Catalyst 12.8 software suite. 

    Resolved Issues for the Windows 7 Operating System

    • Over/underscan settings are correctly restored on system reboot
    • SolidWorks: Graphical corruption is no longer experienced
    • Crysis Warhead: No longer crashes when launched in DirectX 10 mode
    • System no longer hangs when resuming from sleep mode
    • Audio is no longer disabled if the connected HDTV Is switched off/on
    • Enabling dual graphics mode with a HD 7000 series product no longer displays green video playback
    • Call of Duty- Black Ops : No longer hangs when loading a mission in DirectX 9 mode with Crossfire enabled
    • Shogun 2: Flickering text is no longer experienced
    • Star Wars – The Old Republic: In game cinematics no longer experience flicker when using the arrow keys
    • Dirt Showdown: 8-Ball track no longer hangs with AMD Crossfire functionality enabled
    • Max Payne 3: A black screen is no longer observed when launching game in DirectX 11 mode with AMD Crossfire functionality enabled
    • Max Payne 3: Applying in game settings no longer causes the game to crash

    Resolved Issues for the Windows 8 Operating System (These issues were found in the Catalyst driver for the Windows 8 Preview)

    • Video playback using the Metro video player no longer shows green corruption
    • Deus Ex - Human Revolution: Graphics corruption is no longer experienced during in game cinematics with AMD Crossfire functionality enabled
    • Battlefield 3: game no longer crashes when AMD Crossfire functionality is enabled
    • Need for Speed – The Run: game no longer crashes to the desktop
    • Blocky video corruption no longer seen when using  VLC
    • System no longer hangs when using PowerDVD
    • Green video corruption is no longer seen when using various video players

    Resolved Issues for the Windows XP Operating System

    • QQ Dancer: A black screen is no longer randomly experienced

    KNOWN ISSUES

    The following section provides a summary of open issues that may be experienced with the AMD Catalyst 12.8 software suite.

    Known issues under the Windows 7 operating system

    • Max Payne 3: Lights may flicker when run in Direct X 11 mode in a triple AMD Crossfire configuration
    • F1 2011: Vehicle textures may flicker when graphics profile is set to low
    • Enemy Territory Quake Wars: Poor performance may be experienced with AMD Crossfire technology enabled
    • Rage: Poor performance may be experienced with AMD Crossfire technology enabled

    Known issues under the Windows 8 operating system

    • Blocky corruption may be experienced when playing back Flash video content
    • De-interlacing settings may not be applied to interlaced content when using MPC-HC and  PowerDVD
    • Civilization V: game may crash when run in DirectX 9 mode
    • Total War – Shogun 2: game may experience random crashes
    • Rage: game may experience random crashes

    Known issues under the Windows XP operating system

    Diablo 3/Starcraft 2/World of Warcraft: Performance may be affected when run in windowed mode.

  • speedstep

    11 Legend

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    46969 Posts

    417

    0

    Posted February 25th, 2013 14:00

    The Generic from ATI Driver works fine as long as you pick the right one.

    Its not made by Dell its made for Dell by Palit.

    :emotion-4:

  • Mary G

    6 Operator

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    20095 Posts

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    Posted February 25th, 2013 14:00

    I assume you have AMD card. You can use the latest AMD driver available at AMD support. Desktop computers do not have to use the OEM video drivers. That advice is for laptop computers integrated video. BTW--no guarantee the latest driver from AMD will solve this problem. Uninstalling the Catalyst Control Center software sometimes stops the errors.