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Dell Mouse Freezes Intermittently
I helped a friend buy a new Dell Optiplex. It came with a Dell optical mouse but sometimes, when coming out of hibernation, the mouse freezes and can only be resolved with a reboot. Any ideas on how to fix this?
Nic
Responses (4)
Solutions (0)
- Does the mouse freeze after coming out of hibernation, or just doesn't work at all when you try to bring it out of hiberation?
If it just won't work, as opposed to working and then freezing, you might try this:
Open Device Manager and expand list under USB
Double-click on each USB root hub, one at a time
Click Power Management tab
Uncheck the box "Allow PC to turn of this device..."
Click ok back to Device Manager main screen and repeat for all USB root hubs.
Reboot.
Ron

ty_ger
812 Posts
210
0
Posted February 16th, 2008 15:00
Please mention the model # of the system.
A mouse driver update may fix this issue.