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NicholasB

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19 years ago

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NicholasB

16 Posts

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February 16th, 2008 14:00

Dell Mouse Freezes Intermittently

I helped a friend buy a new Dell Optiplex. It came with a Dell optical mouse but sometimes, when coming out of hibernation, the mouse freezes and can only be resolved with a reboot. Any ideas on how to fix this?

 

Nic

  • ty_ger

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    Posted February 16th, 2008 15:00

    Please mention the model # of the system.

     

    A mouse driver update may fix this issue.

  • RoHe

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    Posted February 16th, 2008 23:00

    Does the mouse freeze after coming out of hibernation, or just doesn't work at all when you try to bring it out of hiberation?

    If it just won't work, as opposed to working and then freezing, you might try this:

    Open Device Manager and expand list under USB
    Double-click on each USB root hub, one at a time
    Click Power Management tab
    Uncheck the box "Allow PC to turn of this device..."
    Click ok back to Device Manager main screen and repeat for all USB root hubs.
    Reboot.

    Ron

  • NicholasB

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    Posted February 17th, 2008 00:00

    Optiplex 330

  • NicholasB

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    Posted February 17th, 2008 22:00

    I have tried switching out the mouse and the lock-up still occurs with the 2nd actual mouse