UNSOLVED
Cannot open some web pages
This problem has been going on with our dell ever since we got it a couple of months ago. For example: When ever we try to order a product off a site, when we select "Proceed to checkout," the page comes up that says, "This page cannot be displayed." But we can order it off of our old computer which is NOT a dell, but they share the same internet service. Another example is that we cannot get on to hotmail. When we click "log on," the message comes up again. Yet ANOTHER example is that we cannot log onto napster. The message comes up again, but we can do it on our old computer. There are so many other examples that I can type, but you get the idea. We called up tec. support, and we might need to spend 60 to 200 bucks to fix the software which is the main suspect. We are wondering if there is a way to change some settings or something so the message goes away and we can get onto those pages for once on this machine. Any suggestions would be greatly appriciated.
mer1wiz
2 Intern
•
86 Posts
127
0
Posted July 24th, 2005 04:00
Hi,
There are so many things, that could be causing this...
it could be due to spyware, security settings, your web browser being Hi-jacked, certain types of cookies etc.. Have you installed, & ran all the spyware utlities that you should have read about? Ad-aware, Spybot S & D, Spyware blaster, spyware guard, to name a few.. www.download.com just look them up by name, they are all there...
goto www.housecall.trendmicro.com see if you can get there, & run the new beta housecall 6.0, that shows spyware & worms, trojans etc..
if you do, run it, & run your, Anti-virus that came with your Dell, make sure it's Virus Definition's are up-to-date, I've seen Dell's not be able to get to certain webpages with, Norton Internet Security 2005 with script-blocking enabled...I have to disable my Norton Systemworks 2005 Premier AV's scripblocking, for certain HTTPS sites(E- commerce)
, If you have that NIS 05 running, make sure XP's firewall is off, two software firewall's is a waste of your CPU & memory..
If you can't afford the renewal, then get www.grisoft.com 's AVG 7.0 Free & www.zonelabs.com 's Zonealarm free...
BTW if your web- browser was hi-jacked then it will need to be repaired, get Hijack-This from the "download" website above & post a logfile, one of us can look at it, to tell you if your web-browser is hi-jacked, as that can also make your browser not run certain pages...
I use Mozilla Firefox(now 1.6) for everything except to update windows(when I use windows, I prefer Linux Distro's they are much safer, not hacked, & run faster than windows XP, when it's one of the better Linux Os's, like mandrake 10.1, Redhat, or Fedora Core, Ubuntu, Connectiva, Slackware, etc..
While harder to use than Windows, you might want to try "Lindows" which is now Linspire 5.0 it is a windows like Linux Distro, with a CNR(click and Run) Libray with 1000's of software titles, to load, & it downloads & installs them, easy, like windows, but has Linux security..It isn't a free Linux, but for the $4.95 a month for the software library, $39.99-$49.99 for the Operating System. Unless you download it off Bittorrent for free !!! it is cheap compared to windows anyway you look at it..
Good Luck either way, Post how it's going & we'll help you along,
Mer
.
Message Edited by mer1wiz on 07-24-2005 12:32 AM