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Bradage

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24 years ago

B

Bradage

17 Posts

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5563

June 28th, 2002 22:00

Add/Remove Programs, Question

Hello,

I have the Dimension 8100 running XP Pro. my question is when I try go into add/remove programs, I can't remove them, I get this box that pops up saying,"RUNLL32.exe" is not responding" and I can not get the programs uninstalled. I have also gone into explorer and tryed to remove the program manualy and it won't allow me to remove the files to the program. Any imput on this would be a great help. And what is this "RUNLL32.exe" file for?

Thanks to all who reply.............................



Message Edited on 06/28/02 08:01PM by Bradage
  • K

    kippy50

    895 Posts

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    0

    Posted June 29th, 2002 01:00

    Hi, this sometimes gets to be a messy situation. What may be happening is that the program you are trying to uninstall has probably become corrupted or was not installed correctly to begin with. There is also the possibility that the program is attached to something that is running while your trying to uninstall it. If thats the case it wont allow you to uninstall it while it is running. You can try to uninstall it while in safe mode. You will have to go directly to the folder since Add/Remove does not work. If that works you will most likely also have to go into the Registry and find any stray files left behind. As I said these type of situations do become messy and being carefull and thinking the process thru will save you some headaches down the road so please be carefull when editing the registry. Kip

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