UNSOLVED
8700 Freezes
When I am in the BIOS Setup (F2) of my XPS 8700 and select "Save changes and exit", everything freezes.
I can hear the HD running as if the BIOS were trying to write something, so I wait until I cannot hear the sounds and then cycle the power. The computer boots into Win 8.1 and seems to run normally but if I go back into the BIOS, I see that the changes I made had not been saved.
I had been chatting with a Dell rep who opened a ticket but I see that it has not been assigned and he doesn't answer my emails!
The computer is still under warranty.
What should I do?
DELL-Hemalatha
6 Operator
•
2787 Posts
557
0
Posted June 8th, 2015 22:00
Hi,
When did the trouble start?
Please try loading defaults, and then made the changes and try to save and exit.
If this doesn't work, update the BIOS (if any) and then try to make the changes and then save n exit.
Do PM us the system tag#.
Let us know how it goes.
Regards
Hema