UNSOLVED
Wrong configuration
Just received my M17x R3 from Dell Outlet. However, there are problems with it. The BD/DVD drive is not working. It ejects any CD/DVD or BluRay I put into the drive. The wrong video card is in it as well. I was supposed to get a 6990 2GB video card, the card I received was a 6970 1 GB card. Who should I call to correct this? Don't think I will be ordering from Dell Outlet again!
NataliaatAW
2 Intern
•
835 Posts
204
0
Posted June 29th, 2012 15:00
Hello Chuzpah,
Send an e-mail to AWsocialmedia@Dell.com with your Service tag and Details (name, phone, best time to reach you). We will get back to you as soon as possible to correct this issue.
Thank you