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I don't use Windows 8, have not tried 10 yet on my R4, & I'm not in a position this week or weekend to help out in a lengthy R3 meets Windows 10 trouble-shoot session. But to answer your 1st qwestion, yes:
- Area-51 R1 Windows 10 Technical Preview Success Command Center & AlienFx 2.8.11.0 / 2.8.09.0 & Top Vents Issue / Fix
- http://en.community.dell.com/owners-club/alienware/f/3746/t/19625158
- follow Tesla's 'clean install win7' link & related Aurora/Win8 threads are searchable on the forum
I was able to get windows 8 and 8.1 installed on my R3 by just force shutting down and restarting at the hang. It would resume from the point it failed. I recall the 8.1 not working as an update, however it worked with a clean install. Did you try this? That is if there is a windows 10 clean install available.

Alienware - Rodrigo
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Posted April 29th, 2015 14:00
Hello Kelc,
Unfortunately, we cannot confirm this information since Windows 10 has not been officially launched nor do we have a preview version.