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shunnedhouse
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July 13th, 2012 12:00
alienware aurora alx thermal controller issues
I know what the problem is we downloaded update to command center and it corrupted the bios on mother board. we are pretty savvy with computers but flashing the bios isn't something we want to do. talked to Geek squad they said alienware mother boards often have to come from dell and dell insists on doing the work.
Does anyone know how I can find out what type of motherboard I have with out having to spend 5 hours on phone with tech support, I am actually not even sure they will talk to me since our warranty expired.
pretty frustrated at this point computer is actually freezing up and unusable and its only 3 years old.
If anyone has had any luck with fixing this please let me know. thanks very much
It's not usually the motherboard, but the MIO-Board.
en.community.dell.com/.../20132970.aspx
If you do decide to try to upgrade your Motherboard BIOS, be very careful. It's pretty easy to "brick" your motherboard. Be sure machine is stable, on a UPS Battery backup, and do it the long/hard way with bootable flash drive (outside of Windows). If you are already running Aurora R1 (x58 chipset) BIOS A09 or higher, I wouldn't bother with it (risk it).
Dell Rockstar
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shesagordie
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Posted July 13th, 2012 12:00
shunnedhouse
The best forum to post this in, is the Alienware Owners Club HERE.
Bev.