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akilo55

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17 years ago

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akilo55

12 Posts

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June 12th, 2009 12:00

Problem Installing Modem

The computer is a desktop PC; a used Dell GX260, XP pro SP2, 2.0 Ghz, 512 MB Ram, 160 GB HD with Bios A09.  Initially the (dialup) modem installed OK, but on reboot, the echo became "no dial tone".

Installed are (in the following order): R41334 (chipset driver), R56339 (video, audio driver), R66787 (network driver) and R79733 (graphics driver).  The original BIOS A05 was upgraded to BIOS A09.  Everything is now operational and fine except the modem.  The ISP being used works fine for another computer.

View (in Device Manager): indicates:

(IRQ) …(PCI) 16 is shared by (1) the modem, (2) DBM Universal Host Controller-24C2 and (3) GV Graphics Controller.

(IRQ) …(ISA) 4 is the Communications Port (Originally COM1 - I changed it to COM4).

(IRQ) …(PCI) 16…modem (I changed this to COM1 from COM3).

After these changes the echo is still "no dial tone."

Reinstalling the modem driver puts the modem on COM3.

I do not know what the settings in BIOS should be (or really how they work).  Any suggestions would be very welcome.

akilo55, Frank

  • jackshack

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    Posted June 12th, 2009 12:00

    Did you check to make sure that the phone line is plugged into the correct jack on the modem?  Most modems have two jacks so that you can plug a telephone into the second one.  If you plug the line from the wall into the jack meant for the phone, it will give you the symptom you report.

     

  • akilo55

    12 Posts

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    Posted June 13th, 2009 10:00

    Jack Shack -- You are correct.  It is the simple stuff that I overlook.  Many thanks.  akilo55, Frank

  • jackshack

    6447 Posts

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    Posted June 13th, 2009 21:00

    You're very welcome.  Best of luck to you!