UNSOLVED

storops

updated

4 years ago

S

storops

2 Posts

0

1067

September 7th, 2022 10:00

isi_dsp_install Drive_Support_v1.41.1.tar error

I get a failed status with an error rc=Overlapping patch: Drive_Support_v1.35.  That previous update was some months ago of which the isi_dsptool.log file seems to indicate it was successful.  However, if I do a isi upgrade patches list, I see the patch listed, with status partial.  As far as I know, isi_dsp_install was used on that patch as is required.  The OneFS version is 9.1.0.5.  I have tried isi_dsp_install --delete which completes successfully but does not resolve the issue.  Suggestions?

  • Uehara Y.

    Community Manager

    •

    5533 Posts

    •

    292 Points

    599

    0

    Posted September 8th, 2022 01:00

    Probably it is good to contact to Dell Tech support.

     

    There is a highly restricted knowledge base article: KB000195176 - isi_dsp_install fails due to an illegal overlaps with a different DSP version.
    (Since it is restricted one, I don't embed the URL of KB.)

     

    It explains if an old stale CHECKS request remains in Isilon/PowerStore, mostly because of previous interrupted/terminated isi_dsp_install script, the remained request is overlapped with the new isi_dsp_install one and the error occurs.

     

    This issue is solved in OneFS 9.3 and later but if users are using pre-9.3 OneFS, we need to install a patch or take a complicated action plan for it. Hence, I recommend opening a ticket with Dell Tech support.

  • Anval76

    1 Message

    568

    0

    Posted September 10th, 2022 09:00

    Hello Isilon user,

    Please share these output:

    #isi version

    #isi license list

    # isi upgrade patch list

    #isi upgrade cluster view

     

    Cheers

  • storops

    2 Posts

    498

    0

    Posted September 22nd, 2022 16:00

    stor4mlp-2# pwd
    /ifs/data/Isilon_Support/dsp
    stor4mlp-2# isi_dsp_install Drive_Support_v1.42.3.tar
    Running local CHECKS for patch Drive_Support_v1.42.3
    zcat: /var/patch/catalog/19181a67ebbc3241bf5970ad2d041a53: trailing garbage ignored
    
    New Version: Isilon OneFS 9.1.0.5 (Patch, Build B_9_1_0_003(RELEASE), 2021-02-24 01:53:15, 0x901005000000003, 9.1.0.5_GA-RUP_2021-03_PSP-842)
    ERROR: Patch install /ifs/data/Isilon_Support/dsp/Drive_Support_v1.42.3.tar: rc=Overlapping patch: Drive_Support_v1.35
    
    WARNING: /ifs/data/Isilon_Support/dsp/Drive_Support_v1.42.3.tar is not installed
    ERROR: No logdata lines for 2022-09-22 15:58:08 or later
    DSP Install Failed, 19.0272181034 sec elapsed
    stor4mlp-2# isi upgrade cluster view
    
    Upgrade Status:
    
    Current Upgrade Activity: No activity
       Cluster Upgrade State: committed
       Upgrade Process State: Not started
          Upgrade Start Time: 2021-03-31T16:01:55.312000
       Upgrade Finished Time: 2021-03-31T21:02:20.826000
          Current OS Version: 9.1.0.0_build(3)style(5)
          Upgrade OS Version: N/A
            Percent Complete: 0%
    
    Nodes Progress:
    
         Total Cluster Nodes: 28
           Nodes On Older OS: 28
              Nodes Upgraded: 0
    Nodes Transitioning/Down: 0
    
    LNN   Version   Status
    -------------------------
    1-28  9.1.0.0   committed
    stor4mlp-2# isi upgrade patches list
    Patch Name                     Description                         Status
    ----------------------------------------------------------------------------
    9.1.0.5_GA-RUP_2021-03_PSP-842 Multiple Userspace and Kernel Fixes Installed
    9.X_GA-TOOLS_2021-06_PSP-1306  Support Tools                       Installed
    Drive_Support_v1.35            Drive Support Package               Partial
    HealthCheck_9.1.0_2021-06      [9.1.0 UHC 2021-06] HealthCheck RUP Installed
    ----------------------------------------------------------------------------
    Total: 4
    stor4mlp-2# isi license list
    OneFS License ID: ELMISL122060XW
     Valid Signature: Yes
    
    Module                Licensed node count  Actual node count  Status     Expiration date
    -----------------------------------------------------------------------------------------
    CLOUDPOOLS            0 Nodes              0 Nodes            Unlicensed -
    HARDENING             0 Nodes              0 Nodes            Unlicensed -
    HDFS                  0 Nodes              0 Nodes            Unlicensed -
    ONEFS                 28 Nodes             28 Nodes           Licensed   -
    SMARTCONNECT_ADVANCED 28 Nodes             28 Nodes           Licensed   -
    SMARTDEDUPE           0 Nodes              0 Nodes            Unlicensed -
    SMARTLOCK             0 Nodes              0 Nodes            Unlicensed -
    SMARTPOOLS            28 Nodes             28 Nodes           Licensed   -
    SMARTQUOTAS           28 Nodes             28 Nodes           Licensed   -
    SNAPSHOTIQ            28 Nodes             28 Nodes           Licensed   -
    SWIFT                 0 Nodes              0 Nodes            Unlicensed -
    SYNCIQ                28 Nodes             28 Nodes           Licensed   -
    -----------------------------------------------------------------------------------------
    Total: 12
    stor4mlp-2# isi version
    Isilon OneFS 9.1.0.5 (Patch, Build B_9_1_0_003(RELEASE), 2021-02-24 01:53:15, 0x901005000000003, 9.1.0.5_GA-RUP_2021-03_PSP-842)