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Inspiron 15 3501, missing USB Type-C port
Hello, recently I ordered an Inspiron 15 3501 with an Intel core i7 11. It supposed to have a USB Type-C port but there isn't one? I tried to call the support many times but nothing. I'd be happy if someone can deal with it.
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Posted September 17th, 2021 10:00
Type C is optional and doesn't come with every unit.
If the machine is in return period you can only opt for a refund and buy the correct configuration.
Tech support can not do anything as it will need a new Motherboard, Bottom Cover, Palm-rest.
All in all the machine has to be rebuild ,
1480
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Posted September 17th, 2021 10:00
Type C port for inspiron 3501 only comes with 11th gen i5-1135G7 processor.
859
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Posted August 23rd, 2022 15:00
This is exactly the laptop I have and correct processor. Where can I find a cord to plug in for charging using the USB port?
855
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Posted August 23rd, 2022 16:00
Specifications do not include USB power delivery -- you must use the AC adapter with the barrel plug; the system does not have the ability to charge over USB-A or USB-C.
https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-3501-laptop/docs
ejn63
12 Elder
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31841 Posts
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1620
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Posted April 7th, 2021 07:00
The USB C port is optional on this model. If you purchased directly from Dell, verify what you ordered with Dell.
If you purchased a system at retail or through a reseller, contact the seller; it sounds like your order did not include the optional port.
System documentation is here clearly stating the USB C port is an optional extra -- not standard on this model line.
https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-3501-laptop/docs