I'm running latest version of Realtek Audio drivers (6.0.1.8397) and latest MaxxAudioPro (1.1.131.0) on Window 10 Home (with updates 2018/09/20).
When I plug in a headset without a microphone, the notebook microphone stops working. In any setting in Maxaudio. The only solution is to use the Windows 10 default driver, but then the sound quality is terrible and MaxxAudioPro is disabled.
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According to the information provided, it would appear that the plug on the headphones could be shorting across the terminals. Have you tried an audio splitter?
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When I plug in a headset without a microphone now, the notebook microphone works. Only the Maxaudio app think that headphones are not connected. But you can edit the audio settings.
However, when I have a splitter I will try and write the result.
No changes with splitter. I tried installing the driver 8397 and 8485 and reinstalling the MaxxAudioPro aplication.
The MaxxAudioPro does not detect the jack connection (splitter or headphones).
Summary:
When I plug in a headphones without a microphone (or splitter with a headphnes) now, the notebook microphone and headphones works. Only the MaxAudioPro app think that headphones are not connected. But you can edit the audio settings, but some setting is disabled because is enabled only for headphones.
Sound from headphones is terrible.
I think the problem is the application MaxAudioPro.
I've had a similar problem, the way I solved it was to install the latest MaxxAudioPro and Realtech drivers from the dell support page for my make and model, the part I nearly overlooked was the advanced settings at the bottom of the MaxxAudioPro
Make sure this pop-up is ticked so you can get this when you connect external audio devices via the combined mic/speaker jack
In my case I'm using a headset with both speakers and mic, by selecting headset (and no headphones) the laptop mic in the top of LCD bevel is deactivated and only the headset sound and mic is working as intended
the rest of the setting was done via windows control panel - sound, where the mic now shows it is enabled via the front jack
I've selected don't show this box again and while I've got my headphones (no mic) connected to the laptop it wont detect me speaking so i assume I've selected the wrong option how does one actually get that which device did you plug in box back up again?
xOslyx
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Posted September 21st, 2018 06:00
Thank's for quik answer.
I did not try, I will try it when buy splitter and write the result here.