Hello all,

I am running DX File System Manager 6.10.040.

I have several volumes of retained NAS Media set up, and I am trying to test the infinite option found under move rule properties. I am unable to select this option and it is grayed out from the move rule properties.

When I attempt to change the retention of a file to infinite from explorer (right-click on file, select DiskXtender, Set Retention Period..., check infinite) I get the following error message:

Message
Retention was successfully set on 0 file(s). Retention failed to be set on 1 file(s). The first error code encountered is shown below. Please run a file report to determine exactly which files failed to have their retention values set.

Error
XERR_FILE_RETENTION_OUT_OF_BOUND (16458)

Description
File retention specified exceeds that supported by media service.

Any assistance with this issue will be greatly appreciated.