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Roman_K1

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16 years ago

R

Roman_K1

2 Posts

0

1269

May 18th, 2010 23:00

DX 6.4 SP1, 2008 R2 on VMware WS - Installation fails

Installation fails on 'Service Account Information' step.

Message

Unable to validate user credentials. Please enter valid credentials.

Error

ERROR_ACCESS_DENIED (5)

Description

Access is deniesd.

Service account is set up with a password, 'log on as a service' is granted to service account, Windows security log gets 5 entries during installation:

The computer attempted to validate the credentials for an account.

Special privileges assigned to new logon.

Special privileges assigned to new logon.

An account was successfully logged on.

An account was logged off.

All etnries read no errors.

Any ideas?

  • R

    Roman_K1

    2 Posts

    418

    0

    Posted May 27th, 2010 04:00

    Thanks, rishabh,

    disabling UAC solved installation problem.

    Start -> Run -> msconfig; on Tools tab 'Disable UAC'; ; reboot.

    or

    C:\Windows\System32\cmd.exe /k %windir%\System32\reg.exe ADD HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /v EnableLUA /t REG_DWORD /d 0 /f

    and reboot.

    Best Regards,

    Roman Kozello mailto:roman@netland.by

    Phone: +375(29)353 2529

  • M

    mszurap

    2 Intern

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    394 Posts

    418

    0

    Posted July 22nd, 2010 06:00

    Hi,

    I don't see Windows Server 2008 R2 in the DX 6.4 installation guide as a supported OS. Have you got a confirmation on this maybe from EMC support?

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